Understand overage charges
Every paid plan has a monthly proxied-call quota (1,000 for Solo, 10,000 for Studio, 50,000 for Team). When you exceed it, your agents keep working — but each call past the cap is billed at the overage rate.
Overage rates by plan
| Plan | Per-call overage |
|---|---|
| Solo | $0.02 |
| Studio | $0.015 |
| Team | $0.01 |
| Enterprise | Custom |
You can see the rate and your current overage on /billing under Monthly API calls. The “Estimated cost on next invoice” line is computed live as (used - limit) × rate.
The Free plan is different
Free has no overage — when you hit 100 calls in a month, agents start returning 402 until the next billing cycle. Upgrade to allow overage.
Warnings before you cross over
The dashboard escalates as you approach the cap:
| Threshold | What happens |
|---|---|
| 50% | Email notification (dismissible) |
| 75% | Email + in-app banner (amber, dismissible) |
| 90% | Email + in-app banner (red, dismissible) |
| 100% | Overage banner with running estimate |
Banners are per-billing-cycle — dismissing one this month doesn’t suppress next month’s.
How it ends up on your invoice
Stripe receives the overage count at the end of each billing cycle and adds it as a line item to your next invoice. You’ll see:
{Plan} $XX.XX
Overage — {N} calls @ $X.XX $YY.YY
─────────────────────────────────────
Total $ZZ.ZZYou can review the Stripe invoice directly via the Manage billing → button on /billing.
How to keep overage low
A few things that reduce wasted calls:
- Cache aggressive on read scopes. If an agent fetches the same data repeatedly, cache it.
- Suspend idle agents. Suspended agents don’t count toward active-agent limits and (since they can’t call anything) don’t generate overage.
- Look at the agents driving the most calls. Filter
/auditby date and group mentally by agent. Often one agent is responsible for the bulk. - Anomaly detection (Team+) catches runaway agents that suddenly start making thousands of calls —
/anomaliesshows you what to suspend before the bill arrives.
When upgrading is cheaper
If you’re consistently 50%+ above your plan’s call quota each month, the next tier up is usually cheaper than the overage. Studio at $59/mo + $0.015 × 5,000 overage = $134; Team at $129/mo with the calls included = $129. Run the numbers on /billing.