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How-to guidesHow-to guidesSuspend all agents

Suspend all agents

This is the kill-switch. One click, every active agent under your account flips to suspended, every in-flight use_platform call fails on the next request, every queued approval expires unanswered.

When

  • You suspect a broad compromise (a leaked key, a malicious dependency)
  • You’re going on holiday and want a guaranteed-quiet system
  • You’re rotating something major and want to be certain nothing else is happening

How

/settingsDanger zone section → Suspend all agents.

Warning text:

“Immediately suspend all active agents. They will lose access to all platforms.”

Confirmation: type SUSPEND in the input field to enable the button. Click Suspend all (red).

A success toast confirms: “All agents suspended”.

What happens

  • Every agent’s status flips to suspended in one transaction
  • All in-flight calls (next poll, next signed JWT verify) return denials with reason agent_suspended
  • Each suspension writes an agent.suspended row to the audit log with you as the actor (one row per agent)
  • Platform connections, permissions, agent keys, audit history — all preserved

How to undo

There’s no “reactivate all” button by design — that would defeat the point of the kill-switch. Reactivate agents one at a time from their detail pages (/agents/:idReactivate) as you confirm each one is safe.

If you do need a bulk reactivate (you’ve audited everything and trust them all), reach out to support — we can do it server-side.

How this differs from “delete account”

ActionReversible?Preserves data?
Suspend all agentsYes (per-agent reactivation)Yes
Delete accountNoAudit log is retained for legal; the rest is gone

What it doesn’t do

  • It doesn’t disconnect platforms. Your encrypted credentials stay in the vault. Connecting again later means you’d still have them.
  • It doesn’t cancel your subscription. Billing keeps running. See Cancel subscription if you want both.
  • It doesn’t sign you out. Your dashboard session is unaffected.

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